“Following a redesign of our Benefits, Council Tax and Customer Services teams into a Single Front Office environment we approached Meritec to provide us with an introduction to Housing Benefit for a group of Customer Services new starters. We found them to be flexible, professional and responsive to our requests, the course was very thorough, the materials provided were excellent and the training was very well received by the delegates. Following on from the success of that course we booked Meritec for a Persons From Abroad Training Course and have booked a further introduction to Housing Benefit and Council Tax support course. I would recommend Meritec Training courses to other Local Authorities”.